Frequently Asked Questions


Below you can find answers to some of the most frequently asked questions.

Find Answers to the Most Common Questions

How can I find the status of my application?
Help! I ordered the wrong item!
I want to cancel my agreement
Why did my payment fail?
Why was there was a second charge/attempt to charge my card?
How can I request an early payoff balance?
How can I update my payment information
Can you take my payments from my credit/debit card?
Can I pay monthly/bi-monthly instead of weekly?